Rocket Homes Help Center

Rocket Homes
Help Center

Buying or Selling a Home with Rocket Homes

What are Rocket Homes Verified Partner Agents?

Rocket Homes Verified Partner Agents are top-rated real estate agents who work for our trusted brokerage partners. They’ve joined our nationwide network to give home buyers and sellers a simplified, seamless experience all the way through closing.

All of our Verified Partner Agents must meet the following requirements:

  • Must be a licensed, full-time real estate agent with a minimum of 24 months experience
  • Must have a minimum of 8 closed transactions over the last 12 months
  • Average rating of at least 4.5/5-stars from their clients

If you’re interested in working with one of our Verified Partner Agents, message us or give us a call at (855) 411-0505.

What are the benefits of working with a Rocket Homes Verified Partner Agent?

With a Rocket Homes Verified Partner Agent, you’ll have local expertise, top-rated service and a team of real estate pros on your side.

  • Verified Partner Agents are top performers in their local market, so you’ll have a proven agent who knows your area inside and out.
  • All of our Verified Partner Agents must maintain a 4.5/5-star client satisfaction rating, so you’ll know your agent has your best interests in mind.
  • Your Verified Partner Agent and Rocket Homes real estate coordinator will work together, making sure everything is handled all the way through closing.

How do you match me with a Rocket Homes Verified Partner Agent?

We’ll ask you for some basic information. Based on your specific real estate goals and local market, we’ll handpick a top-rated Rocket Homes Partner Agent in your area who will reach out to you within one business day.

How do I get started with a Rocket Homes Verified Partner Agent?

You can give us a call at (855) 411-0505 or contact us here to get started.

How can I list a home for sale on RocketHomes.com?

You’ll need to work with a real estate agent who can list your property on the Multiple Listing Service (MLS). From there, your listing will automatically be syndicated to RocketHomes.com.

If you don’t have a real estate agent, we can connect you with a Rocket Homes Verified Partner Agent in your area.

Is there a fee to buy or sell a home with a Rocket Homes Verified Partner Agent?

As a home buyer, there is no additional charge to work with Rocket Homes or our Verified Partner Agents.

If you sell a home with a Rocket Homes Partner Agent, you will likely be required to pay an industry-standard commission as you would with any real estate agent. This commission typically amounts to 5-6% of the final sale price of the home and is split between your agent and the buyer’s agent. To learn more about possible fees and pricing in your area, give us a call at (855) 411-0505.

Do I have to pay a fee if my home doesn’t sell?

You will be not charged any fees unless you sell your home with us.

Can I get a new agent if I’m unhappy with mine?

Your satisfaction is our top priority. If you have an issue with your agent at any point during your home buying experience, your dedicated Rocket Homes real estate coordinator will step in to make it right or connect you with a new agent.

What if I decide I no longer want to work with a Verified Partner Agent?

There is no obligation to continue working with your Verified Partner Agent. You can give us a call at (855) 411-0505 or contact us here and we will notify your Verified Partner Agent of your decision.

Shopping For Homes on RocketHomes.com

How do I search for homes?

You can search for homes by entering an address, neighborhood, city or ZIP code in the search field on our homepage.

How do I find homes that match my preferences?

Start by entering a search location on the homepage. This will take you to a location page, where you can set your preferences by clicking on the search filters above the map.

How do I save my searches?

First, enter a search on the homepage.

Next, click “Save Search” above the map. You’ll need to name your search and select how often you’d like to receive email alerts of new listings that match your search criteria. Then simply click the “Save Search” button.

You can view all of your saved searches by clicking “My Searches” in the navigation bar.

How do I adjust the frequency of my saved search alerts?

Hover over your name in the navigation bar to open a drop-down menu. Select “Email Notifications.” You will see each of your saved searches and three options for receiving email alerts.

Where does the neighborhood information in listings come from?

Our information is sourced from several partners. We receive most of our information – including the details in home listings – from the Multiple Listing Service (MLS).

How often are listings updated?

Our listings are continuously refreshed in real time via the Multiple Listing Service (MLS). When a home is listed on the MLS, it will appear on Rocket Homes within 10 minutes.

Financing Options

What are the benefits of getting a mortgage with Rocket Mortgage?

Rocket Mortgage by Quicken Loans is a fast, powerful, completely online way to get a mortgage, with home loan experts on hand to help you through the process. And because our technology is integrated with Rocket Mortgage, we ensure that you, your agent and your mortgage banker are able to communicate effectively and work as a team, making for a simplified, seamless experience.

How do I get approved for a loan with Rocket Mortgage?

Rocket Mortgage by Quicken Loans makes it possible to get approved online in minutes. To get started, call 1.800.251.9080 and chat with a home loan expert or apply online here.

Can I use Rocket Homes if I don’t use Rocket Mortgage?

Absolutely! We can help you no matter who you decide to finance your home through.

Managing your Rocket Homes Account

How do I create an account?

Click “Sign Up” on the far-right side of the navigation bar at the top of the screen. Enter your information and click the “Create Account” button. (Please note: your email address will be your username.)

You will automatically receive a verification email. Click “Verify Email” to activate your account.

Do I need to create an account with Rocket Homes if I already have one with Rocket Mortgage?

Our technology is integrated with Rocket Mortgage by Quicken Loans, so there’s no need to create a separate account. You can log into RocketHomes.com with the same username and password you use at RocketMortgage.com.